Whosgood - Privacy Policy
Privacy Policy — WhosGood
Effective date: 23 June 2026
Introduction WhosGood ("we", "us", "our") operates the WhosGood services, websites, applications and related offerings (collectively, "Services"). This Privacy Policy explains how we collect, use, disclose and otherwise handle your personal information in connection with the Services, and describes your rights and choices.
We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws in Australia and other jurisdictions where we operate. By accessing or using the Services, you agree to the practices described in this Privacy Policy.
What personal information we collect We collect personal information you provide directly and information collected automatically when you use the Services. The types of personal information we may collect include:
Identity and contact details: name, email address, postal address, phone number, profile photo, username.
Account and authentication data: password, security questions, account settings and preferences.
Professional and business information: job title, employer, professional profile, skills, qualifications, business contact details, portfolio or work history.
Communications: messages, support requests and other communications between you and us or between users.
Financial and billing information: payment card details, billing address and other payment details when you purchase paid features; records of transactions.
Usage and device data: IP address, device identifiers, device model, browser type and settings, operating system, language preference, timestamps, pages visited, referral and navigation data, crash logs and performance data.
Location information: approximate location derived from IP address; precise location only if you enable location services and grant permission.
Content you provide: information you upload or post, such as profile content, images, reviews, endorsements, business listings, documents and other materials.
Third-party data: information from social networks, third-party services or public sources if you choose to connect accounts or if we obtain data from partners.
We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, contact us and we will delete it.
How we use personal information We use personal information for the following purposes:
To provide and operate the Services, including account creation, authentication, profile management and billing.
To enable interactions between users and to display profile, endorsement and business information.
To process payments and prevent fraud.
To communicate with you, including customer support, administrative messages, notification of changes to the Services, and marketing where you have consented or where permitted by law.
To personalise and improve the Services, including recommendations, search results and content relevancy.
To conduct analytics, research, product development and performance monitoring.
To comply with legal obligations, resolve disputes and enforce our Terms of Service.
To detect, prevent and address technical issues, security incidents and abuse.
We will only use personal information for purposes compatible with those described above unless we obtain your consent or are otherwise permitted by law.
Legal bases for processing (where applicable) For users in jurisdictions that require it (including the European Economic Area), we rely on one or more of the following legal bases to process personal information:
Performance of a contract: to fulfil our contractual obligations to you.
Consent: where you have given clear consent for a specific processing purpose.
Legitimate interests: for our legitimate business interests, such as improving and securing the Services, provided such interests are not overridden by your rights.
Legal obligations: to comply with legal duties and regulatory requirements.
Sharing and disclosure of personal information We may share personal information with:
Other users: information you choose to publish or make visible in your profile, listings or communications.
Service providers and contractors: third parties who perform services on our behalf (payment processors, hosting providers, analytics providers, customer support, marketing and communication providers).
Business partners: partners with whom we offer joint services or promotions (subject to your consent where required).
Legal and safety purposes: authorised entities where required by law, to respond to legal processes, protect our rights, property or safety or that of others, or to prevent fraud or other illegal activity.
Corporate transactions: in connection with a merger, acquisition, sale of assets, reorganisation or insolvency, personal information may be transferred as part of that transaction. We will require any acquirer to respect the terms of this Privacy Policy.
Aggregated or de-identified data: we may share anonymised or aggregated information that cannot reasonably be used to identify an individual.
We do not sell personal information for monetary consideration. If we change this practice, we will notify you and obtain any required consents.